WARRANTY & RETURNS

 We have the best quality products and the most amazing customer service and want you to be 100% satisfied and successful.  We stand behind our products and are here to support you on your new products. If we make an error in your order, we will correct it right away. If the shipping courier damages your shipment, please file a claim with your office. Then give us a call so we can send you any parts that were damaged.

DEFECTIVE PRODUCTS

For products that don’t seem to work the way they should or are defective, we will gladly replace them free of charge or offer you a store credit. But what is considered defective? Please call our Customer Service to help troubleshoot the issue you are having and help you decide if it is defective.

30 DAY GUARANTEE

Any unopened or unused product can be returned for a full refund or store credit within 30 days of purchase. We urge you to be patient and work with our Customer Service to help you with your transition. We are very confident that with our help and your cooperation, we can make your transition a success.

RETURNS PROCEDURE

If you need to return an item, follow these instructions.

Email us at info@classicalarts.net

We'll notify you via phone or e-mail to discuss your return.  Any returns need to be approved by our Customer Service.  Returns received without approval will not be issued a refund or credit.